Effective Date: [12/01/2025]

At AlphaCar.in, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and car rental services.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website or services:

  • Personal Information: Name, email address, phone number, address, driver’s license details, ID proof, etc.

  • Booking Details: Pickup/drop-off location, vehicle preferences, rental duration.

  • Payment Information: Billing address and payment method (processed securely via trusted payment gateways).

  • Device & Usage Information: IP address, browser type, and pages visited (collected through cookies and analytics tools).

2. How We Use Your Information

We use the collected data to:

  • Process and confirm your bookings

  • Communicate updates or offers related to your rentals

  • Improve our website and customer experience

  • Ensure compliance with local regulations

  • Prevent fraud and misuse of services


3. Data Protection & Security

We implement strong security measures, including SSL encryption and secure data storage, to protect your personal information from unauthorized access, misuse, or disclosure.


4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted service providers (payment gateways, customer support, vehicle partners)

  • Government authorities, if required by law or for legal compliance


5. Cookies & Tracking

We use cookies to improve your browsing experience and personalize content. You can disable cookies through your browser settings if preferred.


6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Request information on how your data is used

To make such a request, contact us at: privacy@alphacar.in


7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.